I have witnessed
numerous incidents of mature adults who are terrified of going to the
dentist. So many people have been
traumatized by dentists over the years. I truly feel that the abusive treatment
of patients by some dentists has been a shameful mark on the profession of
dentistry. As dentists, we are obligated
to strive to improve the dental health of patients without harming the patient. When a patient suffers a traumatic experience
at the hands of an abusive dentist, that dentist has now caused emotional
harm. This emotional harm is no less
devastating than any physical harm. Many
times this emotional harm is so devastating that it haunts the patient for a
lifetime and often affects the patient’s ability to see any dentist for even
routine dental care.
Some of these
emotionally injured patients, submit themselves to decay and infections that
lead to the loss of their teeth, due to the fear they feel as a direct result
of the pain inflicted upon them against their will in the past. Usually, the history is one of a dentist who
forcibly continued to work on a tooth when the patient was feeling pain.
Sometimes the dentist always hurt them or was rude, judgmental and
I don’t know how such
dentists stayed in business to torment so many.
I frequently hear stories from patients who were treated in such a poor
fashion and many such incidents are still occurring. I don’t know how such things were allowed to
continue, or how such things still do continue.
Every time I encounter an adult patient who starts trembling or sobbing
when I simply walk into the room to greet them, I feel horrible for the patient
who is obviously suffering emotionally.
Maybe, in this age of
social media it is easier for the “buyer (patient) to beware” because we have
access to the opinions of many patients who have already been treated at dental
practices. Patients can now publicly
state how they feel about any health care provider without fear of actions
being taken against them. Patients
seeking a good dentist can benefit greatly by listening to what real patients
have to say before they entrust their own care to a new dentist. Maybe this will enable patients to avoid
dentists who do not treat their patients like they deserve to be treated.
Some dental offices
are so large, the patient does not see the same hygienist or even the same
dentist at their appointments and this can result in less personal care. I have heard stories from patients who
describe dentists who have literally said that their time is money and they
don’t have time to show the patient their crown before it is cemented in the
patient’s mouth. I cannot understand how
such a dentist would even be hired by these large practices nor how they are
permitted to continue to work there and treat patients like objects and dollar
signs. My guess is that some offices
lose sight of the most important goal of treating people like they would want
to be treated themselves and are under too much pressure from corporate to
produce more profit.
At our practice,
Springs Dental, in Saratoga Springs, NY, patients will never be treated like an
object or a dollar sign. It must be very
hard for the large commercial dental chains to supervise and enforce policies
of quality and compassionate patient care when the average time a dentist works
in such offices is very short and their dentists and hygienists have no
personal interest in the practice and its reputation. Our office is a small and comfortable one
with a high degree of quality control, attention to detail and personal care. Patients will never be treated in a way that
is demeaning, cruel or inconsiderate.
Our goal is for every
patient, who comes to us for care, to want to recommend us to their family and
friends. This will only happen when
patients are treated well in every way.
Our office exists to care for people and not to take advantage of them
or abuse them. We work every day to dispel
the myths and stigmas we hear about dentistry from patients who have been
treated badly elsewhere.
The first advantage
in choosing Mark Moskowitz at Springs Dental in Saratoga Springs, NY for your family
is quality dental care. Quality means
different things to different people. In
our practice, it means dental work that lasts, functions well and is provided
in a very respectful and caring environment, performed with minimal discomfort
(even painlessly in most cases).
Sometimes it’s worth the short drive from Queensbury, Greenfield,
Schuylerville, Clifton Park, Ballston Spa and other areas to come to a dentist
who treats you like he would want to be treated if he were the patient.
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